Privacy Policy for ProGamerBoost.com
1. Introduction
At ProGamerBoost.com (“we”, “our”, or “us”), we are fully committed to safeguarding your privacy and protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) and the California Consumer Privacy Act of 2018, as amended (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website and related services.
We recognize the importance of privacy and strive to implement practices that respect your rights, uphold data stewardship, and promote transparency in all data-related operations.
2. Scope and Data Controller
This Privacy Policy applies to the personal data processed through the website located at https://www.progamerboost.com (the “Website”) and related services.
For the purposes of applicable data protection laws, the data controller is ProGamerBoost.com. If you have any privacy-related questions or requests, please direct them to [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information such as your IP address, browser type, referring URL, pages visited, date and time of access, and session duration. This data helps us understand how visitors interact with the Website and is used to improve user experience.
– Account Data: Includes your name, email address, mailing address, phone number, and other information provided when you register or manage an account on our Website.
– Profile Data: Comprises your preferences, purchase history, user behavior on the Website, gaming interests, and personalization settings.
– Communication Data: Includes the content of messages you send through support forms, customer inquiries, chat interactions, or email correspondence, as well as records of such communications.
– Technical Data: Encompasses device information such as operating system, device type, screen resolution, browser language, and system configurations.
– Transaction Data: Involves records of purchases, payment confirmations, billing addresses, delivery information, and payment card metadata (note: full card data is not stored by us).
– Preference Data: Includes your submitted marketing consents, opt-in/opt-out statuses, survey responses, product interest tags, and other preference indicators.
4. Legal Bases for Processing
We process your personal data under various legal bases depending on the context and nature of the information, including:
– Contractual Necessity: To perform obligations under a contract with you, including account setup, order fulfillment, customer support, and payment processing.
– Legitimate Interests: For the operation, security, improvement, and analysis of our services, provided our interests are not overridden by your fundamental rights and freedoms.
– Consent: For direct marketing communications, the use of cookies (where required), and when you voluntarily submit optional data. Consent may be withdrawn at any time.
– Legal Obligation: To comply with our legal obligations under applicable local and international laws.
5. Your Rights
Under GDPR, California privacy laws, and other applicable legislation, you may exercise the following rights concerning your personal data:
– Right of Access: Request confirmation of whether we are processing your data and receive a copy of such personal data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of personal data, subject to applicable retention obligations or legal constraints.
– Right to Restriction: Request limited processing under specific circumstances (e.g., contesting accuracy).
– Right to Data Portability: Obtain your data in a structured, commonly used, machine-readable format and transmit it to another controller, where technically feasible.
– Right to Object: Object to processing based on legitimate interests or direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
California residents may also request a list of the categories of personal information we collect and share and can opt out of the sale of personal information (though we do not sell personal data in exchange for monetary value).
6. Security Measures
We implement and maintain robust technical and organizational safeguards to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These include:
– Industry-standard encryption for data transmission and storage
– Role-based access control to sensitive systems
– Routine data backups and system logging
– Employee training in data protection and privacy policies
Despite these efforts, no system can guarantee absolute security. You are encouraged to maintain strong passwords and ensure secure handling of your login credentials.
7. International Transfers
Your personal data may be transferred to and processed in countries outside of your jurisdiction. In such cases, we ensure that appropriate safeguards are in place, such as European Commission-approved Standard Contractual Clauses, to provide an adequate level of protection per applicable data protection regulations.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to fulfill legal, contractual, or regulatory obligations. Specific retention periods include:
– Account Data: While your account remains active and up to 5 years following deletion, unless legal obligations require longer retention.
– Communication Data: Up to 2 years post-resolution of inquiry or request.
– Transaction Data: Retained for 7 years for tax and accounting compliance.
– Preference Data: While consent remains valid or until withdrawn.
Upon expiration of retention periods, data is either securely deleted, anonymized, or aggregated.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance site functionality and provide an optimal experience. Cookies used may include:
– Essential Cookies: Required for login, navigation, and access to secure areas.
– Functional Cookies: Remember choices such as language or region preferences.
– Analytics Cookies: Collect aggregate data on usage patterns, navigation paths, and site performance.
– Performance Cookies: Help us identify issues with system stability or errors.
10. Cookie Management and Compliance
You have control over your cookie preferences. When you first visit our Website, you will be presented with a cookie consent banner that enables you to accept or reject non-essential cookies. You can modify your preferences at any time using the cookie settings link accessible from the Website footer.
Under GDPR and CCPA, you have the right to:
– Be informed about the use of cookies and tracking
– Opt-out of cookie category types (except those strictly necessary for operation)
– Revoke consent at any time
If you are a California resident, you may also submit a “Do Not Sell or Share My Personal Information” request—though we do not sell such data in the conventional sense.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we learn that personal information has been collected from a child without verified parental consent, we will promptly delete such information. Parents or legal guardians concerned about their child’s information are encouraged to contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in legal requirements, technological advancements, or operational needs. Material changes will be communicated via notifications on the Website or via email when appropriate. Continued use of the Website after such changes constitutes your acceptance of the revised policy.
13. Contact Information
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
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We are committed to full compliance with GDPR, CCPA, and all applicable data protection laws. Your trust is important to us, and we encourage you to contact us should you have any concerns regarding your privacy.